Everything you need to run online bookings and a whole lot more
A full toolkit to better manage your business: scheduling, staff, payments and customer relationships.
Smart Walk-In Queue
No more standing around waiting for your turn. Clients scan a QR code on arrival to join the queue instantly — choose a specific barber or the next available — and get a live queue number with an estimated wait time. They're free to grab a coffee or run an errand nearby; NiMO sends an SMS or email 10 minutes before they're up.
How it works
Scan & Join
A QR code at the door lets clients join the queue in seconds. No app download, no signup form.
Pick Your Specialist
Choose a specific specialist, or select "next available" for the fastest turnaround.
Instant Queue Number
They get a queue position and an estimated wait time straight away, so there's no guessing.
Free to Roam
An SMS or email lands 10 minutes before their turn — so they can grab a coffee, duck into a nearby shop, or just relax, instead of sitting in a waiting room.
Booking & Workflow
Walk-In Queue
No booking, no problem. Scan a QR code in-store, pick a staff member or the next available, and get an instant queue number.
Skill, staff and bay-based availability
Match the scheduling model to how your business actually operates.
Multi-step booking wizard
Guide customers through asset, service, staff and time selection.
Waitlists
Automatically offer freed-up slots to waiting customers.
Recurring bookings
Set up a booking series that repeats on a schedule.
Calendar feeds
One-way ICS calendar feeds for Google, Outlook and Apple Calendar.
Online 24/7
Let customers book appointments online 24/7 in a few taps
Real-time availability
Customers only ever see open slots
Managed booking slots
Automatic hold on a time slot while someone is booking, so two people can't grab the same spot
Add-on extras
Add-on extras and options at checkout
Guest booking
No account required
Reschedule a booking
Reschedule and cancel online, with rules you control
Single calendar view
A single calendar view of every appointment across your team
Block time in calendar
Block out time for breaks, meetings, or personal errands
Sync with your calendar app
Sync your bookings to Google Calendar, Apple Calendar, or Outlook
Job Time Sheets
Clock-in / clock-out to track when jobs actually start and finish
AI Intelligence
Optional AI features that save your team time.
Booking assistant
A conversational assistant that helps customers find the right service and time.
FAQ chatbot
Answers common customer questions automatically, day or night.
Booking risk scoring
Flags bookings that look likely to no-show so staff can follow up early.
Inbox triage
Automatically categorizes and prioritizes incoming customer messages.
Copilot Setup
Create branding descriptions and FAQs based on the business overview during onboarding.
Service recommendations
Suggests likely next services per customer asset based on its service history.
Staffing suggestions
Recommends staffing changes based on utilisation and peak-hour patterns.
Service matching
Customers describe their problem in plain language and get matched to your services.
Photo asset intake
Pre-fills asset details (make, model, colour, …) from an uploaded photo.
Template drafting
Draft notification templates and bulk campaign copy in your brand voice.
Customer summaries
One-paragraph AI summary and sentiment for each customer profile.
No-show & churn scoring
Weekly risk scores for no-shows and lapsing customers with suggested actions.
Analytics copilot
Ask questions about your dashboard data and receive a weekly plain-English digest.
Want a website like this one?
The Enterprise package gives you the same design quality — but fully customised, so it's yours, not a copy. Pick your own layout, pages, and branding from the ground up. In fact, this is how we built and maintain the Nimo Booking site.
Web page and booking in one app
It's not just a beautiful booking app — you also get your own landing page, fully customisable to your brand.
Branding
Make it yours — customise your site to match your brand.
Hero section
The first thing visitors see — a bold headline, key value proposition, and a clear call-to-action, paired with a striking image or video that captures your business at a glance.
About Us
Tell your story — who you are, what makes your business different, and why clients should trust you with their pet, their look, or their wellbeing.
Custom Segments
Flexible content blocks tailored to your business, letting you highlight whatever matters most — services, offers, team, or anything else — without being boxed into a rigid template.
Photo Gallery
Showcase your best work with a clean, browsable grid of images — before-and-afters, finished results, or your space — giving visitors visual proof of your quality.
Testimonial Section
Real feedback from real clients, built to build trust and reassure new visitors that others have had a great experience with you.
Google Maps
An embedded map showing exactly where you are, making it effortless for clients to find you and get directions.
Contact Form
A simple, direct way for visitors to reach out with questions — no need to pick up the phone or hunt for an email address.
Display Your Services
A clear, organised list of what you offer — with pricing, duration, or descriptions — so clients know exactly what to book before they arrive. These can be displayed by Category or all services
Streamline your business even further with Xero integration
Take deposits and full payment for services when your client books their appointment. Imagine if you could then log those transactions directly into your Xero. Well, stop imagining because NiMO is here to make your life simpler and give you back precious time to concentrate on your clients.
Management
Running a business is hard work; imagine having your very own assistant who could help manage clients and staff, and report on how your business is running.
Staff scheduling
Manage technician schedules, breaks and time-off requests.
Customer CRM
Notes, tags and full booking history for every customer.
Branches
Run multiple locations from a single account.
Notification templates
Customize the emails and SMS messages customers receive.
Dashboards
KPI's for bookings, revenue, and business performance
Export Data
Data Export at anytime
Business Metrics
See your busiest times, top services, and growth at a glance
Web Enquiries
Contact inbox for enquiries from your site. AI triage of these messages to put the most important message at the top.
Secure and available 24/7
Reliable, secure, and available around the clock
Payments
Booking deposits
Take a deposit via Stripe at booking time to protect your calendar.
Coupons & loyalty
Issue discount coupons and run a stamp-card loyalty programme.
Subscription billing
Your own plan billing is handled automatically each month.
Auto Receipts
Automatic receipts sent to customers
Easy refunds
Easy refunds when plans change
Secure Payments
Secure card payments powered by Stripe